kojima Casino & Sportsbook Data Care

This page describes what we collect when you use kojima and how we keep that data protected. Our commitment is simple: we collect only the information necessary to operate our platform, process your payments, and comply with applicable law. We do not sell your personal data, and we do not share it with third parties except where required by regulation or essential to deliver our service.

When you sign up for kojima, create an account, deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, or place a wager on Liga 1, Piala Indonesia, or our live-dealer tables, we collect identifying information, payment details, and gameplay records. We use this data to verify your identity, process your deposits and withdrawals, detect fraud, and comply with regulatory requirements. Our servers may sit outside your jurisdiction, but our data-handling practices follow international standards for security and privacy.

This policy outlines what we collect, how we use it, who we share it with, your legal rights, and how to contact us if you have questions or concerns.

What We Collect and Why

Account Registration Data

When you create a kojima account, we collect your email address, phone number, and a password. We use your email to send account notifications, password resets, and important service updates. Your phone number is used for account recovery and, if you opt in, promotional messages. We store these details securely on our servers using industry-standard encryption.

Identity Verification Documents

Our kojima platform is required by law to verify your identity before processing deposits and withdrawals. We ask for a government-issued ID (KTP, passport, or driver's licence) and proof of address (utility bill or bank statement). We use these documents only to confirm you are who you claim to be and to comply with anti-money-laundering regulations. We do not use them for any other purpose. After verification completes, we retain these documents securely in case we need to prove compliance with regulators.

Payment Information

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer through mobile banking, local payment, online payment, and e-wallet, we collect transaction records including the amount, date, and payment method used. We do not store your full bank account number or e-wallet credentials on our kojima servers — instead, we receive an encrypted token from your bank or e-wallet provider confirming the transaction. This architecture protects your financial information from exposure on our systems.

Note: We never see your password or PIN. Payment processing routes directly through your bank or e-wallet provider's secure gateway.

Gameplay and Wager Data

Our kojima platform records every bet you place, every spin in our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), every hand of blackjack or roulette, and every wager on Liga 1, Piala Indonesia, or other sports markets. We collect this data to calculate your account balance, detect unusual patterns that may indicate account compromise, and provide you with your session history. We also use aggregated, anonymized gameplay data to understand game performance and improve our platform.

Device and Network Information

When you use kojima on your phone or desktop, we collect your IP address, device type, operating system, and browser information. We use this data for fraud detection — if your account suddenly shows login attempts from a new country or unfamiliar device, we flag it and may ask you to verify your identity. We also collect basic usage data such as which games you access and how long you stay on the platform, to understand user behaviour and improve our interface.

Cookies and Tracking

Our kojima platform uses cookies to keep you logged in, remember your language preference, and track your navigation. These are functional cookies — they do not identify you personally, but they improve your experience. We do not use cookies to sell data to advertisers. If you disable cookies in your browser, kojima will still work, but you may need to log in more frequently.

Data Retention
We keep your account data for as long as your account is active. After you close your account, we retain records for at least five years to comply with financial regulations.
Encryption
We use 256-bit SSL encryption for all data transmitted between your device and our kojima servers.
Backup
We maintain encrypted backups of your data on geographically separate servers to protect against loss.
Access Control
Only authorized kojima staff can access your personal data, and only when necessary to support your account or comply with law.

Your Rights and Our Commitments

Third-Party Processors

We use third-party service providers to handle certain functions: payment processing (your bank and e-wallet providers), cloud hosting (to store our servers), and fraud detection (specialized security vendors). These vendors are contractually bound to protect your data and use it only for the purposes we specify. We do not allow them to sell or share your data with other companies.

Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us via the support channels listed below. You also have the right to opt out of promotional emails — every message we send includes an unsubscribe link. You can request a copy of all data we hold about you; we will provide it in a standard format within standard business timeframes.

International Data Transfers

Our kojima servers may be located outside your country. When we transfer your data internationally, we use contractual safeguards (such as Standard Contractual Clauses) approved by regulators to ensure your data receives equivalent protection. We do not transfer data to countries we consider to have inadequate privacy laws.

Legal Compliance

We may disclose your data if required by law — for example, if a court order demands it or if we detect activity that violates our terms. We will notify you of such requests unless prohibited by law. Our kojima platform operates only where local law permits online gaming and financial transactions. Users are responsible for verifying that their use of kojima complies with their own jurisdiction's law.

Changes to This Policy

We may update this privacy policy periodically. We will announce major changes on the kojima platform and ask for your consent if required by law. Your continued use of kojima after changes take effect means you accept the updated policy.

Contact kojima

If you have questions about this privacy policy, wish to exercise your data rights, or suspect a data breach, contact our support team. We offer live chat, email, and in-app help in English. Our support team will respond to privacy inquiries within standard business days. For urgent security concerns, use the in-app help menu to flag your issue as high priority.

Our kojima platform is built on the principle that your data is yours. We collect only what we need, protect it rigorously, and use it only for the purposes stated. We do not monetize your data through advertising or data sales. When you deposit via BCA, e-wallet, or any of our payment methods, when you verify your identity for withdrawal, or when you play Liga 1 markets or our live-dealer games, you trust us with sensitive information. We take that responsibility seriously and maintain the security infrastructure to back it up. If you are in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, or another region where our services are available, you can use kojima confident that your privacy is protected by this policy and enforced by our technical and legal controls.