kojima Casino & Sportsbook Terms

These terms govern your use of kojima, our online gaming and sportsbook platform. When you open an account with us, deposit funds, and engage with our games and markets, you agree to the conditions set out here. We operate only where local law permits, and users are responsible for verifying that their access complies with their own jurisdiction's regulations.

Our kojima platform offers sportsbook markets (Liga 1, Piala Indonesia, Premier League, badminton, MotoGP), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports competitions (Mobile Legends, Free Fire, PUBG Mobile). All account management, deposits, and withdrawals flow through our verification and payment infrastructure, which we detail here.

This document covers account ownership, deposit and withdrawal procedures, game rules, bonus terms, dispute resolution, and our jurisdiction-restricted service model. We recommend reading these terms in full before your first deposit.

Account and User Responsibilities

Opening Your kojima Account

To open an account with kojima, you must provide accurate personal information, a valid email address, and a deposit payment method (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet). We ask that you use your real name and current address — this ensures our verification process protects your account and your funds.

You are solely responsible for maintaining the confidentiality of your password and for all activity that occurs under your account. If you suspect unauthorized access, contact our support team immediately via live chat or in-app help. We will not be liable for losses resulting from your failure to protect your login credentials.

Age and Legal Eligibility

By opening a kojima account, you represent that you are of legal age in your jurisdiction to engage in online gaming and that you are not using our services in any jurisdiction where they are prohibited by local law.

We do not knowingly accept users who are underage or located in restricted jurisdictions. We conduct reasonable verification checks to confirm eligibility. If we discover that your account was opened in violation of local law, we reserve the right to suspend your account and forfeit any remaining balance in accordance with our compliance obligations.

Our kojima Payment and Withdrawal Policy

We accept nine deposit methods: mobile banking, local payment, online payment, e-wallet, mobile banking, local payment for e-wallet transfers, plus online payment, e-wallet, and mobile banking for virtual-account bank transfers. Deposits are processed in real time (e-wallets) or within minutes (bank transfers). Your deposit amount minus any standard transaction fees becomes your playable balance. We do not charge additional fees on top of deposits.

Withdrawals return to your original deposit method. We process withdrawal requests through our compliance verification — we confirm your identity and account status — before releasing funds. Standard processing windows apply; we do not guarantee same-minute or subject to verification completion. Withdrawal verification may take up to one business day under normal conditions.

If your withdrawal request is declined or flagged for review, our support team will contact you with an explanation and guidance on next steps. We aim to resolve all withdrawal inquiries transparently and within reasonable timeframes.

Game Rules and Bonus Terms

Sportsbook Markets on kojima

Our kojima sportsbook covers football (Liga 1, Piala Indonesia, Premier League, Champions League), badminton, and MotoGP. We display odds and match information based on real fixture data and live scoring. Our odds are subject to change as markets move and as betting volume shifts. Once you confirm a wager, your odds lock in at that moment's value.

We do not permit fraud, match-fixing coordination, or any form of abuse on our sportsbook markets. If we detect suspicious activity, we reserve the right to void wagers and suspend your account.

Live-Dealer and Slot Game Rules

Our live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger) operate with real dealers and transparent rules published in each game's guide. Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways) display their RTP (return-to-player) percentage in the game rules — this is the statistical return over millions of spins, not a guarantee for individual sessions.

All game outcomes are determined by certified random-number generators or live dealer actions. We do not manipulate results based on your deposit history or session duration. Game rules are non-negotiable — by placing a wager, you accept the outcome.

Bonus Terms and Conditions

From time to time, we may offer welcome bonuses, deposit matches, or free-play credits. Any bonus offer includes specific terms — wagering requirements, eligible game categories, time limits, and maximum winnable amounts. We publish these terms clearly at the time of offer. By accepting a bonus on kojima, you agree to all attached conditions.

Bonus funds are separate from your cash balance and may be subject to restrictions (e.g., not withdrawable until wagering is complete). We reserve the right to modify or discontinue bonus offers at any time with notice to affected users.

Dispute Resolution and Contact

If you believe a game outcome is incorrect, a wager was not placed as intended, or a withdrawal was delayed unexpectedly, contact our support team immediately. We respond to technical complaints and account inquiries in English via live chat (available during standard business hours) or in-app messaging (24/7). Provide clear details of your complaint — your account username, the date and time of the issue, and relevant game or transaction IDs.

Our support team investigates all complaints and provides written explanation of their findings. If we made an error, we will correct it. If the complaint is outside our control (e.g., a payment provider delay), we will explain the reason and guide you on next steps.

Deposit Methods

DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment. All process securely through encrypted channels.

Account Verification

We may request photo ID and proof of address. This protects your account and ensures compliance with local regulations.

Withdrawal Windows

Standard processing within one business day. Verification holds may extend this if additional documents are requested.

Game Integrity

All outcomes are generated by certified RNGs or live dealers. We do not manipulate results based on player behaviour.

Jurisdiction and Service Availability

Our kojima platform is available only in jurisdictions where online gaming is permitted by local law. We do not knowingly offer services to users in restricted jurisdictions. Access from Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other Indonesian regions is subject to local regulatory compliance.

Users are solely responsible for verifying that their use of kojima complies with their own local law. We are not liable for any consequences arising from your use of the platform in a jurisdiction where it is prohibited.

We reserve the right to suspend or terminate your account if we discover you are accessing kojima from a restricted jurisdiction or if you violate any term in this agreement. Any remaining balance will be returned to your original deposit method subject to verification.

Limitation of Liability and Disclaimer

To the fullest extent permitted by law, kojima is provided "as is" without warranty of any kind — express, implied, or statutory. We do not warrant that our platform is error-free, uninterrupted, or free from harmful code.

We are not liable for indirect, incidental, consequential, or punitive damages arising from your use of kojima — including but not limited to loss of earnings, data loss, or business interruption. Our total liability to you is limited to the amount you have deposited on our platform in the preceding 12 months.